The PMC Repair Process

1.        Download a Repair Request Form.
2.        Fill out all the information on the form except for the RMA number. This will be given to you by the
        PMC Repair Dept.
3.        Call Parks Medical at
(509) 448-9112 and request an RMA (return merchandise authorization) number.
4.        Be prepared to give the  scope’s  serial number and describe the problem.
5.        Once the information is added to our system, PMC will give you an RMA number.
        Please add this information to your repair request form.
6.        Place the repair request form and the scope in a shipping box.  Ship the scope to PMC for diagnosis    
        and repair upon your approval.
Repair Department
As you know, every brand of scope needs to be serviced at some point;
it’s just the nature of the business. We’re pleased to announce that PMC is now capable of
servicing:  Olympus and Pentax in addition to our long standing brand, Fujinon.
Parks Medical Corporation
1325 W. First Ave., Suite 200 ~ Spokane, WA 99201
(509) 448-9112 ~ Fax: 509-448-1931
info@parksmedical.com
Foreceps, Snares